About virtualHi
A Hong Kong studio and official Crestron Services Provider. Crestron smart homes, web apps, custom AI assistants, and IT consulting for businesses that want a steady hand without a full in-house team.
Our Story
virtualHi started in 2020 with a stubborn idea: high-end IT work in Hong Kong shouldn't require routing through a layer of account managers, project managers, and offshore subcontractors.
Today we run as a Hong Kong studio and an official Crestron Services Provider - approved by Crestron as an independent programming firm. Crestron programming for residences. Web apps for ambitious SMEs. Custom AI assistants that answer customers and take the busywork off your team. IT consulting for businesses that need a steady hand without a full in-house team. On every project, you talk to the person actually doing the work.
It's a deliberately small operation. It also means we say no a lot - and that's why the work we do say yes to is exceptional.
How We Work
Four principles that show up in every project we take on.
We code it ourselves
No outsourcing the actual programming. The person you brief is the person who ships - on Crestron control logic and on web apps alike.
Direct, not delegated
No account-manager layer between you and the work. You message us; we reply. That is the whole escalation path.
Fast by focus
A deliberately small studio that takes few projects at once, so yours moves quickly and gets full attention - not parked behind a queue.
Built to outlive us
Open standards, clean source, no proprietary lock-in to our company specifically. If we go quiet tomorrow, your home and your apps keep working.
A note on team size
virtualHi is founder-led - a Crestron Certified Programmer at the centre, writing every line of control logic and every line of frontend code that ships under our name.
For larger engagements we extend with a vetted bench of specialists: lighting designers, AV integrators, and additional front-end developers. They work under direct briefing from us, not as a subcontracted black box.
If you'd rather know exactly who'll be answering your messages and writing your code, that's what we're built for.
What we do
New-build Crestron programming, modernisation and maintenance of existing systems, commercial premises, and driver development - as an official Crestron Services Provider.
Explore Smart HomeProduction web apps, custom AI assistants, WhatsApp automation, and the IT consulting & hosting that keeps it all running.
Explore Web TechnologyOr jump straight to Modernisation & Maintenance, Hotels & Commercial, Driver Development, WhatsApp Chatbots, AI Agents & MCP, Email Hosting, or IT Consulting & Hosting.
Smart home, web app, chatbot, or just a steady IT hand.
Have a chat with us.
Most enquiries get a real reply within one working day, Hong Kong time. No quote-by-form, no account managers.
